Versand

Shipping Policy

Thank you for shopping with dianaslikehair.

We are committed to processing and delivering your orders as quickly and safely as possible.

Order Processing

•⁠  ⁠Orders are processed within 1–3 business days after payment has been successfully received.
•⁠  ⁠Orders are not processed on weekends or public holidays.
•⁠  ⁠During periods of high demand, processing times may be slightly longer.

Shipping Destinations

We proudly ship worldwide.

Shipping availability may vary depending on the destination country and local carrier services.

Estimated Delivery Times

Estimated delivery times are:

•⁠  ⁠Germany: 2–5 business days
•⁠  ⁠Europe: 4–8 business days
•⁠  ⁠United States & Canada: 5–10 business days
•⁠  ⁠Australia & New Zealand: 6–12 business days
•⁠  ⁠Rest of the World: 7–15 business days

Delivery times are estimates only and are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on the destination, package weight, and selected shipping method.

Free shipping promotions may be offered from time to time.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number, where available.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the purchase price or shipping cost unless otherwise stated.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

We are not responsible for delays, lost packages, or additional costs resulting from incorrect or incomplete shipping addresses.

Delays

Unexpected shipping delays may occur due to customs inspections, weather conditions, carrier issues, or other circumstances beyond our control.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost during transit, please contact us as soon as possible at contact@dianaslikehair.shop so we can work with the shipping carrier to resolve the issue.

Contact Us

If you have any questions regarding shipping, please contact us:

dianaslikehair

Email: contact@dianaslikehair.shop

Phone: +49 1712445678